    
    Known issues with the WIA Microdriver for Windows XP and Windows Server 2003
    ----------------------------------------------------------------------------
  

    This README file contains the following sections:

    I.   Office XP Problem
    II.  Enabling WIA for Windows Server 2003
    III. Enabling WIA and TWAIN for Windows Server 2008


    I. Office XP Problem
    ====================

    Multiple pages cannot be scanned from the Document Feeder using the WIA 
    driver with Office XP applications.  This is a known MS issue.
  


    II. Enabling WIA for Windows Server 2003
    ========================================

    The Windows Image Acquisition (WIA) service is disabled by default for
    Windows Server 2003.  To allow the WIA microdriver to work, the WIA 
    service must be enabled using the following steps:

	1.  Select the 'Start' button on the taskbar.
	2.  Select All Programs->Administrative Tools->Services.
	3.  Double-click the 'Windows Image Acquisition (WIA)' service
	4.  Select the 'General' tab.
	5.  Change the 'Startup type' to Automatic.  This will automatically
	    start the WIA service after a reboot.
	6.  Under 'Server status', select 'Start' to start the WIA service for 
	    this session.
	7.  Click on 'OK'.
	8.  The WIA microdriver can now be used.


    III. Enabling WIA and TWAIN for Windows Server 2008
    ===================================================

    The Windows Image Acquisition (WIA) service and TWAIN Data Source Manager are not 
    installed in Windows Server 2008 automatically. If they are not installed, 
    you may receive one of the following errors:

        "From Scanners and Cameras" option disabled
        TWAIN_32.DLL Error: "Error in Open, LoadLibrary, or GetProcAddress. Twain DLL may not exist."

    To add the WIA service and TWAIN Data Source Manager to your server, you need to 
    install the "Desktop Experience" feature from the "Windows Server 2008" 
    Installation DVD.

	1.  From either the:
	        a. Select 'Customize this server' from the 'Initial Configuration Tasks' window 
                b. Start -> 'Administrative Tools' select 'Server Manager' 
		application. In the Features Summary section
	2.  Select 'Add Features'.
	3.  Select the checkbox for 'Desktop Experience'.
	4.  Click 'Next'.
	5.  Click 'Install'.
	6.  Reboot the server.

