CRMԴʹЭ

CRMCustomerRelationshipManagementտͻϵ
¼CRM֣ݿƼ޹˾¼ƿأ
ӵCRMаȨȨ档ŹŵĽǶȣԿԴ
ʽCRMظЭǰʹCRM

װCRMʼͿ֮ĺͬϵԶΪû
¼ΪûֹͣʹCRM뿨ǩͬ
ѭûЭԼÿһ

ٷַwww.5kcrm.com/www.72crm.com
ٷ绰400-0812-558
ٷ䣺service@5kcrm.com
ٷbbs.72crm.net
ٷȺCRM10Ⱥ486745026

һЭᵽԼ

1.1ָCRMı־·棺
CRMԴ뼰ĵйCRMİȨʾ֡ͼƬӡ
CRMʱϳֳйCRM֡ͼƬӡ

1.2·棺
CRMṩʾйCRM֡ͼƬӡ



2.1ûԸʹñ˽ʹñķգδƷ
ҵȨ֮ǰǲŵûṩκʽļ֧֡ʹõҲеκ
ʹñΡ

2.2ıʽʹЭͬ˫ǩЭһȫĺ͵ͬķЧ
һʼȷϱЭ鲢װCRMΪȫⲢܱЭĸ
ȨͬʱܵصԼơ

2.3ЭɷΧΪֱΥȨЭ鲢ȨȨʱֹȨ
ֹͣ𺦣׷εȨ

ЭɵȨ

3.1ѧϰоΪĿʹCRMزκơ

3.2ĵCRMزԵԵκ
ơ

3.3ԶCRMԴ޸ӦѧϰоҪĸĶ
ⷢ

3.4ӵCRMаȨȨ棬δҵȨκΰȨ
Ȩ档

ġЭ涨Լ

4.1ʼCRMҵڲʹãζѾã蹺Ӧҵ
Ȩ

4.2δҵȨ֮ǰýҵ;ҵڲʹá
ۡӪΪĿĻʵӯʽ

4.3δٷɣֹCRMκβֻϷչκ汾޸İ
汾·ַ,ڻCRMSAASƽ̨ط

4.4δرЭȨֹɵȨջأе
ӦΡ

4.5ʹCRMʱ뱣CRMб־κηʽػ
һ־

塢δ

޷ʹCRMҪ󣬿ϵǩĺͬԻ
Ȩɡ

ͬԼ

Υ˸ЭһûЭ齫Զֹֹͣʹãر
ֶͨ׷εȨ
